Wholesale Account Guidelines
We are dedicated to creating a great partnership with our Retailers that represent us in the marketplace. We value the loyalty of each and every one of our Retailers and are committed to their success.
Please note the following guidelines when applying for our Wholesale Accounts.
Business Model Requirements
The following business requirements must be met for all wholesale accounts.
- Brick & Mortar Store: Storefront with proof of address and location.
- Online Shop: Secure, branded fully functional “retail” website with an actual URL address and a working “shopping cart” format with a secure check out process. Sole Sox must only be sold on the approved website and no other business channels
- Brick & Mortar and Online Retailer: Must meet all requirements above for B&M and Online businesses.
- Marketplace or 3rd Party Websites: Sole Sox does not authorize the sale of any of our products on the following sites; Amazon, Ebay, Kogan etc. Selling on 3rd party marketplaces without approval from Sole Sox could lead to account termination.
- International Retailers: We welcome applications from international accounts granted they fulfil the above criteria. All shipping fees, duties and taxes, and insurance related to the products will be the responsibility of the customer.
- International Distributors: Please contact sales@solesox.com.au for more information
The following business models do not meet our requirements for wholesale partnership:
- Facebook or Instagram stores
- Pop-up shops, local fairs, or flea market sellers
- Home parties or local groups
If you have a unique business model outside of what is listed, we welcome you to reach out to us with your details and we will respond as soon as possible.
Business Documents
Wholesale account applicants must provide current business documents as outlined below. The business name represented on the documents should be consistent with the submitted order.
- ABN
- Business Name Registration (as applicable by state)
Pricing
All prices are listed in Australian dollars. All authorized retailers will receive 50% off the Recommended Retail Price, plus the cost of domestic shipping. Prices are subject to change without notice. We will cover the shipping costs for any orders over $1000 (Metro shipping only).
Pricing Policy
Sole Sox Retailers agree to follow and maintain minimum Recommended Retail Pricing (MRRP) guidelines.
- Online Retailer may always choose to price goods above Sole Sox Recommended Retail Prices (RRP) if desired.
- Sole Sox makes every effort to monitor and enforce the Online Retail Pricing guidelines and may choose to discontinue doing business with any non-compliant Online Retailer.
How To Order
You can submit your order through our online shop at www.solesox.com.au using a coupon code (which we will email you) to place your order. Upon receiving your order, we will send you a digital invoice for the total charges. If you prefer to send us a list of products and quantities, that works too! There is a $9 non-refundable order fee which will be added to your account as credit. On our online shop this fee will be displayed as shipping.
Order Requirements
- $200 Minimum Order Requirement
- Orders must be paid in full prior to dispatch
New Season Stock Exchange
At Sole Sox, we want to give our retailers the peace of mind knowing that they won’t be stuck with ‘old stock’ when new stock is introduced. That’s why at the end of each season, unsold stock in original condition and packaging can be exchanged for account credit for new season stock. A 5% repacking fee and return postage will apply.
Cancellation
- Cancelled orders are subject to a 5% restocking fee.
- Buyer must provide a written notice to cancel an order via email to sales@solesox.com.au 3 days prior to ship date.
Returns
- Returns requests must be made via email to sales@solesox.com.au quoting invoice number and reason.
- No returns are acceptable without Sole Sox prior approval and delivery instructions for transport. Shipping will be charged.
- For any goods returned there is a re-stocking charge of 5% plus shipping chargeable to customer
- Please email us with details of the products prior to returning it.
Sole Sox Australia is under no obligation to supply you with our products and may terminate any agreement between Sole Sox Australia and you at any time and for any reason. Sole Sox Australia does not grant you an exclusive right to sell our products, and may sell Sole Sox products to other retailers and directly to consumers at its sole discretion.
We appreciate your interest in Sole Sox and look forward to developing a long term partnership. By submitting an order you are indicating you have read and accept the term and conditions above and can provide the necessary documents required.